Welcome to SwasthAvritta. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://www.swasthavritta.com and engage with our medical tourism services. Your privacy is important to us, and we are committed to safeguarding your information.
- Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
- Personal Information: When you register, contact us, or book services, we may collect your name, contact information (email, phone number, address), nationality, and identification details as necessary for medical tourism facilitation.
- Health and Medical Information: To arrange medical consultations and treatments, we may collect information about your medical history, health conditions, and treatment preferences. This information is only collected with your consent and is used solely for the purpose of facilitating your medical treatment in India.
- Payment Information: We may collect payment information, including billing address and financial details, when you book a service with us. All payments are processed through secure third-party payment providers.
- Technical Information: Our website may collect technical information automatically, including your IP address, browser type, device information, and browsing activity, to help us understand user behavior and improve our services.
- How We Use Your Information
We use the information collected for various purposes, including:
- Service Provision: To facilitate your medical travel, treatment bookings, and consultations with healthcare providers.
- Customer Support: To respond to your inquiries, requests, or feedback, and to provide customer support before, during, and after your treatment.
- Processing Payments: To securely process payments for services you book with us.
- Marketing and Communications: To send you newsletters, updates, or marketing material that may interest you, provided you have opted in for such communications. You may opt out at any time.
- Improving Our Website and Services: To understand user behavior, analyze trends, and improve our website’s functionality, content, and offerings.
- Sharing Your Information
We may share your information in the following ways:
- Healthcare Providers: With your consent, we share necessary medical information with healthcare providers (such as doctors, hospitals, and clinics) to facilitate your medical treatment.
- Third-Party Service Providers: We work with trusted third-party providers for services like payment processing, travel, accommodation, and transportation. These providers are authorized to use your personal information only as necessary to provide their services.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, safety, and security of SwasthAvritta and its users.
- Security of Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to keep your information secure, no online platform can guarantee complete security. Users are encouraged to take precautions to protect their own information when using our website.
- Your Choices and Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access and Update: You have the right to access and update your personal information held by us. You may contact us to review or make corrections to your information.
- Withdraw Consent: If you have consented to our processing of sensitive health information, you may withdraw your consent at any time, though this may limit the services we can provide to you.
- Opt-Out of Marketing Communications: You can choose to opt-out of receiving marketing emails by following the unsubscribe instructions in our communications.
- Data Deletion: You may request the deletion of your personal information from our systems, provided it is not required for legal, accounting, or other legitimate business purposes.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to collect and store information about your preferences and usage patterns. Cookies help us enhance your user experience, analyze site performance, and provide tailored content. You can control cookie settings through your browser, though this may impact certain features on our website.
- International Data Transfers
As SwasthAvritta is based in India, your information may be transferred to and processed in India. By using our services, you consent to the transfer of your personal information to India and acknowledge that the data protection laws of India may differ from those in your country of residence.
- Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
- External Links
Our website may contain links to external websites that are not operated by us. SwasthAvritta is not responsible for the content, privacy practices, or security of these third-party sites. We encourage users to review the privacy policies of any external sites they visit.
- Changes to Our Privacy Policy
SwasthAvritta may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us at:
- Email: hello@swasthavritta.com | swasthavrittaindia@gmail.com
Website: https://www.swasthavritta.com